Return & Exchange Policy

At Sunboxeg, we strive to ensure you are satisfied with your purchase.

Exchanges

Please notify us of any exchange requests within 24 hours of receiving your order through our official channels.

Exchanges are only accepted in cases of product defects, such as:

Manufacturing errors
Printing mistakes

These exchanges are free of charge.

For exchange requests made for other reasons:

A delivery fee will apply, depending on your location
The product must be unused and in its original condition

Customized Orders

Customized products are not eligible for exchange or return.

Returns

We do not accept returns under any circumstances.

Sunbox Club

A slow creative escape

Sunbox Club is our space dedicated to handmade arts workshops — designed to be educational, interactive, and refreshingly slow-paced. Each session invites you to unplug, explore your creativity, and reconnect with the simple joy of making something with your own hands.

Guided step by step by our team, you'll learn different handmade techniques in a calm, cozy atmosphere designed to help you slow down. It's not about perfection — it's about the feeling of creating something meaningful, at your own pace.

Whether you come alone or with someone, Sunbox Club is a space that's yours to pause, learn, and enjoy.

Limited seats available.

Join To Family

The Hands Behind Sunbox Club

Nada Medhat is the founder and creative director of Sunbox, a brand established in 2016, driven by her passion for handmade crafts and creative expression. With over 10 years of experience, she specializes in hand embroidery and its integration into contemporary product design. Her artistic journey includes attending a ceramics workshop with artist Reem Darwish and a punch needle workshop with artist Yoko, which enriched her understanding of materials, texture, and craftsmanship.

Salma Soliman is an artist and designer specializing in sustainable fashion and hand embroidery. An Art Education graduate, she has been exploring handmade crafts since 2019, shaping a creative path where traditional handcrafts meet modern artistic expression.
She refined her craftsmanship through a jewelry-making scholarship at the Azza Fahmy Foundation and the 'Mn Qomash’ grant for upcycling and tailoring, deepening her expertise in intricate detailing.
Her work focuses on transforming discarded fabrics into meaningful, wearable art, blending visual storytelling with a practical approach to sustainability.